- We usually ship out the product within 2 working days. Upon placing the order customer receives an order confirmation email and when the products are shipped out, we send an email with courier tracking number.
- We often use FedEx, Delhivery, ExpressBees courier services. For remote areas we may use India post. Delivery time is 1-7 days across India. However we can not assure any date of arrival but can give estimated time based on your order location and mode of shipment i.e. air or surface.
- We can help with the order change or cancellation only before the products are shipped out.
- Cash on delivery is available based on the order confirmation is done by the customer through Call, WhatsApp, Email or SMS. Without such confirmation, we will not be able to ship the order. (in situations like covid-19, cash on delivery is discontinued till further notice.)
- We send out all the shipments through surface. However, some temperature sensitive products or light weight products can be sent through air.
- Based on special request we can send all the products via Air, however, liquid is prohibited through air cargo so only non-liquid items can be shipped. For such requests you can reach out on email@example.com. Additional charges applicable for air-shipments.
- Shipping charges which are shown at the time of check-out are final. However, Shipping charges are subject to change without prior notice from courier partners. In such cases, we may reach out to customers individually for applicable difference amount.
- Vegandukan.com reserves the right to make any changes to the shipping policy mentioned here.