Customer care & Logistics Executive Apply Now
We are looking for someone who loves helping people buying vegan products and support them with after sales queries.
- Need to be a learner about the vegan products, new launches, application of products to have a good idea about Vegandukan's wide offering.
- Has proficiency with english writing and communication skills.
- Besides helping the customer to buy, you need to co-ordinate with different stakeholders to get the orders despatched on time and raise if any concerns in fulfilment.
- Follow up for any courier hold up in transit and get to the best possible resolution It's a fun role with some pressure of timelines.
- Report any discrepancies in pick-up or out of stock situation beyond SLA then inform the customer through email/whatsapp/calls.
- Be a one touch contact for customer queries and logistics concerns.
- We have Sunday as a weekly holiday.
|||Horamavu, Bangalore (not remote)|||Ecommerce||||||-tWE9eZ17IC~R5ai|||FULL_TIME|||INR|||HOUR|||single||||||||||||false